The shipment will be made to the delivery address indicated by the user during the purchase process. Orders will be sent within 24 hours of receipt of payment confirmation, with the exception of Saturdays, Sundays and holidays which are not sent or delivered.

*Orders confirmed after 4 p.m. will be shipped the next business day.

Orders will be delivered to the customer through GLS/ASM, within 1 to 3 working days, except for orders that exceed 25kg in weight and/or require palletization, in these cases the maximum period is 7 working days. The order will be considered delivered when the carrier delivers the package to the customer. The delivery service does not include home delivery or assembly of the product, so it will be the responsibility of the customer.

The estimated time for shipment is added to the transport time which depends on the chosen carrier as well as the destination of the order. Any delay in the shipment of the articles, given the estimated dates presented, does not give the customer any right to compensation.

The customer must check the status of the products upon receipt and indicate any anomalies in the receipt of delivery and / or through the means of contact available at www.haegerstore.com. In the event of unavailability of the purchased product after the order has been placed, the user will be informed by e-mail or telephone of the partial/total cancellation of the order. If the charge is made, the amount will be refunded through the initial payment method.

Shipping costs

Shipping costs and delivery times are automatically calculated by the website based on the delivery destination, weight and size of the product. The value is informed to the customer during the purchase process, in step 3 of the checkout, before the completion of the order. Shipments are available for:

Location Shipping from: Free shipping on top of:
Portugal - Continental 2,75€ 29,90€
Portugal - Açores e Madeira Not available
España - Península 3,95 € 39,90€
Spain - Canary Islands, Ceuta, Melilla and the rest of the islands Not available
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